Frequently Asked Questions
Have a Question? We’ve Got the Answer!
How To Track my Order?
When your order ships you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look in there if it feels like you have been waiting a little too long. You can also log into your account and click on the order in question to see the status. *Please note that sometimes the tracking can take a day or two to be updated by the carrier. If it looks like its not moving, chances are its on its way!track Your Order
How to contact for order query?
You can mail us your query at support@gufs.in or whatsapp us at: 9355113737. (Mon-Sat, 9:00 am - 6:00 pm)
How many days does it take for the order to reach my place?
We typically ship in 1-2 business days (Mon-Fri). And you will receive your order in 3-6 business days (Mon-Fri). Please know that we are doing the best we can to get orders out promptly.
How to update the details of my address? (Eg: Change Phone number or address)
You can whatsapp us at +91 9355113737 or mail your updates at support@gufs.in before the order is dispatched, so we can make the required changes.
How to return my order?
You can whatsapp us at +91 9355113737 or mail your updates at support@gufs.in before the order is dispatched, so we can make the required changes
I wish to cancel my order. what to do?
You can cancel your order only on the same day you ordered it, (if your order has not been shipped from our warehouse yet). Send us a mail on support@gufs.in with your order id to cancel the order.